Ole Group’s Announcement as of May 1st, 2022

Dear Ole Group Inc. Customers and Associates,

Two new strains of COVID that appear to be more transmissible than even “stealth Omicron,” and that have the ability to evade antibodies from vaccination and prior infection, have arrived in the U.S.—and they could mean a new wave is coming. BA.4 and BA.5—like the original Omicron, BA.1—originated in South Africa.

Ole Group continues to monitor the rapidly evolving situation and with this, we prioritize nothing but your safety and well-being.

In one way or another, we are all impacted by these difficult circumstances, but rest assured that we are still here to serve your needs.

Remember that for now, we are stronger apart and we are encouraging everyone to stay at home if you can, while we do our best in serving you and keeping you informed.

We have set up all the measures to ensure the continuity of your business and availability of our services:

  • We have set up remote working wherever possible.
  • All contact center and support helplines are available as per normal operating hours. You can contact our customer support from Mondays to Fridays 9:00am to 6:00pm Pacific Time at +1 626 295 2620 for your concerns regarding any Ole Group products and services.
  • All colleagues in direct contact with customers, partners, vendors, and clients are reachable via their contact details.
  • Bangkok and London offices are still closed due to quarantine restrictions.
  • All our services work as usual

We ask you to be on the lookout for suspicious email and text messages that asks you to share sensitive information such as username and password, or ones that may impersonate a company, charity, or government agency. Ole Group Inc. will never ask you for your personal information or log-in credentials in an email or text message.

As you know, the situation is fluid and will vary community to community, but we will do everything we can to continue to protect our employees and to be available for you.

Stay safe. Stay healthy.

Chau Nguyen
Ole Group Inc.